Privacy Policy

Personal Data Required for Order Fulfillment

When you interact with our website or create an account, we collect only information essential to servicing your order:

• Contact Details: Verified mobile phone number and full name.
• Delivery Information: House/flat number, street, area, city, state, postal code, and optional GPS map coordinates for accurate courier routing.
• Order History: Product items ordered, quantities, invoices, and transaction references.

Transactional Usage Only

We respect your inbox and privacy. Your data is used exclusively to:

• Authenticate your account via secure WhatsApp OTP verification.
• Coordinate shipment and deliver your packages via authorized logistics partners.
• Provide order status alerts, delivery updates, and customer support responses.
• We never sell, rent, or trade your personal information to third-party advertisers.

PCI-DSS Level 1 Encrypted Processing

Sri Poojitha Dry Fruits does not store your credit card numbers, debit card PINs, CVV codes, or net banking passwords. All online payments are handled directly by PCI-DSS compliant payment gateway Razorpay using 256-bit bank-grade SSL encryption.

Account Control & Profile Updates

You can view, edit, or remove your saved delivery addresses at any time via your Profile Management dashboard. If you wish to permanently delete your account and personal history, contact our privacy officer at +91 83095 46248.